Position Type: Employee
FLSA Status: Non-Exempt
Position Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Essential Functions:
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Slice deli meats and cheeses to customer's requests using proper deli equipment.
- Offer samples and recommend products to customers.
- Inform customers of deli/bistro specials.
- Recommend deli/ bistro items to customers to ensure they get the products they want and need.
- Use all equipment in department according to company guidelines.
- Check product quality to ensure freshness; review "sell by" dates and take appropriate action.
- Label, stock sign, and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Stay current with present, future, seasonal and special ads.
- Adhere to all local, state, and federal health and civil code regulations.
- Comply with all state, county and local weights and measures laws and labeling requirements.
- Observe scheduled shift operating hours.
- Meet customers' needs by maintaining a clean, attractive and friendly department.
- Keep refrigerated coolers, store shelves, and other displays fully stocked and conditioned at all times according to tag allocation or department standards.
- Prepare salads, entrées, and meals; assemble party trays to company standards.
- Perform cashier functions.
- Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are followed.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math: counting, addition, and subtraction
- Current food handlers permit once employed
- Must be able to meet the minimum physical demands of the position
- Must be 18 or older
Desired Previous Job Experience:
- High school diploma or equivalent
- Retail experience
- Second language: speaking, reading and/or writing
Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time
Shift(s): Evening / Second Shift; Overnight / Third Shift
Regions: West
States: Nevada
Keywords:
Jobs at Smith's: A division of the Kroger Co. (NYSE:KR) one of the nation’s largest grocery retailers, Smith’s currently operates 133 stores and 82 fuel stations throughout seven western states. Smith’s charitable giving, in partnership with 15,800 associates, generous customers and suppliers, totaled $9.5 million in cash and food products to local organizations in 2013. For more information visit: www.smithsfoodanddrug.com or https://www.facebook.com/Smiths.
Company Overview
Kroger, one of the world's largest retailers, employs more than 368,000 associates who serve customers in 2,641 supermarkets and multi-department stores in 34 states and the District of Columbia under two dozen local banner names including Kroger, City Market, Dillons, Food 4 Less, Fred Meyer, Fry's, Harris Teeter, Jay C, King Soopers, QFC, Ralphs and Smith's. The company also operates 786 convenience stores, 327 fine jewelry stores, 1,218 supermarket fuel centers and 38 food processing plants in the U.S. Recognized by Forbes as the most generous company in America, Kroger supports hunger relief, breast cancer awareness, the military and their families, and more than 30,000 schools and grassroots organizations. Kroger contributes food and funds equal to 200 million meals a year through more than 80 Feeding America food bank partners. A leader in supplier diversity, Kroger is a proud member of the Billion Dollar Roundtable and the U.S. Hispanic Chamber's Million Dollar Club.
Posting Notes: NV || Elko || 1740 Mountain City Hwy || 89801 || Smith's Food and Drug || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Part-Time || None